VINTRO has this site to give a better service to its customers. Please read the following rules that govern your use of vintrostore.com, which you accept by accessing it. If you don't agree, please don't use it. We reserve the right to update or change the Terms and Conditions at any time without prior notice, that is why we recommend that you read this section every time you use this site.


    All content that you see and hear on the vintrostore.com site including, for example, images, site design, illustrations, graphics are the intellectual property of VINTRO. The content of the vintrostore.com site is intended for the personal, non-commercial use of the users of this site. You will be able to download, print or save selected portions of the content that we provide you but with the following conditions:

    - That the use is personal, without any commercial purpose

    - Do not copy or reproduce the content in any medium

    - Do not alter or modify in any way any registered trademark.

    VINTRO is a registered trademark. No right, title or interest in any content or material is transferred to you as a result of the aforementioned activities. VINTRO has full intellectual property of any content that you download, reproduce, print, redistribute or save from this site.

    All the contents of the vintrostore.com website are the exclusive property of VINTRO including, without limitation, reproductions of articles, graphic design, logos, images, texts, illustrations, photographs, trademarks and other distinctive signs, in any of the languages ​​of programming used or usable, as well as all the software for the operation and development of the website. The reproduction, distribution, communication to the public, making available to the public, transformation, assignment and any other act or mode of exploitation, in any Online or Offline format that has not been expressly authorized by the owner of the exploitation rights, are expressly prohibited.

    VINTRO does not grant any license or authorization of use of any kind on its intellectual and industrial property rights or on any other property or right related to the website, and the services and products offered.

    In the case of data or content provided by the user to the vintrostore.com website, the user grants VINTRO the non-exclusive right, exempt from copyright and / or intellectual property, in a perpetual, irrevocable and totally transferable way to third parties, to use, reproduce, modify, adapt, publish, translate, create derivative services, distribute and display such reviews and comments throughout the world and in any media.

    All trademarks and service names that appear on the vintrostore.com website are registered trademarks and property of VINTRO.


      VINTRO has made an effort to show the colors and the stamping of the products as close to reality as possible. However, the color and stamping of the products that appear on the screen may be subject to variations depending on the quality of your computer monitor. In this sense, VINTRO cannot guarantee that the colors that appear on your monitor will faithfully match reality.


        In the event that a product on vintrostore.com appears with an incorrect price due to a typographical error or system error, vintrostore.com will have the right to deny or cancel any order placed for such products. If the purchase has already been charged to your credit card and your order is canceled, vintrostore.com will issue a credit to your credit or debit card account for the amount of the canceled price.


        The terms and conditions apply if you access the site, are in the registration process or have a purchase process. vintrostore.com may terminate the service at any time without prior authorization. The provisions relating to Copyrights, trademarks, liability, limitation of liability, compensation and miscellaneous, do not disappear with this termination.


        vintrostore.com can deliver information to you, through emails, general notices on the site, or by written communication sent by physical mail to your registration address.

         F. USE OF THE SITE

        Harassment in any way or form of the site, including via email and chat or by obscene or abusive language is strictly prohibited.

        Identity theft is prohibited, including for managers or licensed employees, the host, or representative of VINTRO, as well as for other members or visitors.

        You may not upload, distribute or publish through this site any content that is defamatory, libelous, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or in any other way that may constitute or promote a criminal offense, violating the rights of either party or that otherwise may give rise to civil liability or violate any law.

        Commercial content to solicit others to join or become members of any other online commercial service or organization is prohibited.

        For a better shopping experience in our online store and to guarantee that the information you are seeing on the site is up to date, we recommend using the following browsers: Firefox: 37.0 or higher, Chrome: 41.0. or higher.

        G. LIABILITY

          This site, the materials and products displayed on it are shown in a real way and without guarantees of any kind, either explicitly or implicitly.

          VINTRO waives the guarantees and representations up to the limit imposed by Colombian law, including but not limited to the guarantees of commercialization and fitness for a particular legal purpose.

          VINTRO does not guarantee that the functions contained in the site will not be subject to interruptions or errors, nor that all defects will be corrected, nor that the site or the server is free of viruses or other dangerous components.

          VINTRO makes no warranties or representations about the use of the materials on this site as to their accuracy, adequacy, usefulness, timeliness, reliability or otherwise. These limitations may not apply to the user.


            At vintrostore.com, our commitment is to comply with delivery times, therefore if the day your order arrives you are not present to receive it, the carrier will be authorized to leave it at the gate of the indicated address. We know how important it is to you and that you wouldn't want to wait until your next opportunity to receive it.

            At VINTRO we want to guarantee that your order is delivered in the agreed time. If we need to contact you to notify you of any news about the order and within a month we cannot find you, we will proceed with the refund of the money. If the payment was by credit card, Payu is requested to reverse the payment, if it was by debit card we will send a voucher to your personal email for the value of your purchase.

            In our online store we want to deliver your order in the shortest possible time, that is why our delivery promise is 10 business days. Sometimes there are news that prevent us from fulfilling our promise, however we want to guarantee that this time will not exceed the 30-day period granted by the Consumer Statute for the delivery of your purchase.

            H. PRIVACY NOTICE

              COLOR PLUS FOTOGRAFIA S.A.S, in compliance with Law 1581 of 2012 and other concordant regulations, is responsible for the processing of your personal data.

              The personal data that COLOR PLUS FOTOGRAFIA S.A.S requests will be used for the following purposes:

              Publicize the company's products and services

              Participate in events organized by the entity

              Evaluate the quality of the company's services

              Sending information of an advertising, commercial or marketing

              As the owner of information, you have the right to know, update and rectify your personal data and, only in cases where it is appropriate, to delete them or revoke the authorization granted for their treatment.

              If you require more information to know our personal data treatment policy and the substantial changes that occur in it, see here.

              If you wish to submit a query, claim or request for information related to the protection of personal data, write to us immediately at this email: info@vintro.com.co or call (574) 3514134 - 3122563147, or at Headquarters Principal, Carrera 52 No. 29A - 111 Local 207 in the City of Medellín - Antioquia, Colombia.


                By registering your personal data in this form, you authorize the company COLOR PLUS FOTOGRAFIA SAS to collect, store and use them in order to inform you about events organized by this entity, advertising about our products and / or services, likewise we may send you information about the publications we produce and to ask you to evaluate the quality of our services. As an Information Owner, you have the right to know, update and rectify your personal data, request proof of the authorization granted for their treatment, be informed about the use that has been given to them, file complaints with this entity for infringement of the law, revoke the authorization and / or request the deletion of your data in the cases in which it is appropriate and access them free of charge. COLOR PLUS S.A.S is located at Carrera 52 No. 29A - 111 Local 207 in the City of Medellín – Antioquia, Colombia